Support

How can we help?

Questions, problems or feedback about Qwoll on iPhone, Android or the web: email the team and a person will reply.

Email: support@qwoll.com.au
Privacy: privacy@qwoll.com.au
Company: Qwoll Pty Ltd · ACN 696 571 347 · Australia

01 · Already using Qwoll

Ask from inside the app

If you can sign in, the quickest way to reach us is from the app, because your request reaches the team with your account attached and you can follow the replies there.

iPhone and Android

Open Settings, then Help & support, and send us a message from there.

On the web

Can't sign in? Email support@qwoll.com.au from the address on your account, and tell us what you see.

02 · Common questions

Quick answers

I forgot my password

On the sign-in screen, choose Forgot password and enter your email. We send a code to reset it. If you signed up with Google or Apple, sign in with that button instead: there is no separate Qwoll password.

How do I delete my account?

In the app, open Settings, then Help & support, then Delete account. You can also ask us without the app. How account deletion works.

What do you do with my information?

Our Privacy Policy explains what we collect, why, and how long we keep it. For access or correction requests, write to privacy@qwoll.com.au.

Something is broken

Tell us what you were doing, what you expected and what happened instead. A screenshot helps, and so does your phone model and the app version, which Settings shows.

Policies